Comprehensive Electrical Service FAQs for Homeowners and Businesses

Drywall Repair & Post-Project Cleanup

Q: Do you repair the old drywall as well? Or do you know a sub for that? While we do not handle final drywall repairs ourselves, we will always try to keep the cut pieces and screw them back into place as a temporary solution to keep your home livable.

For the finished repair, we are happy to recommend trusted local contractors. We also partner with Dobby, a local app that connects you directly with vetted professionals to finish the job.

Visit Hello Dobby

Generator Installations

Q: Do you install Stand-By (non-portable) Generators? We do not currently install non-portable stand-by generator systems from scratch. Typically, a dedicated stand-by generator company handles these projects from beginning to end.

However, our team is available to assist with the specific electrical wiring and infrastructure tasks required during the installation to ensure everything is safely integrated into your home.

Financing Options

Q: Do you offer Financing? Yes! We partner with WiseTack to offer flexible financing options that fit your budget.

By using our pre-qualification link, you can quickly check available packages to accurately gauge your project size and total cost before committing to any work.

Security & Smart Home Automation

Q: Do you work on or install security systems? Yes and no. We can help install and set up popular DIY security systems like Ring or Simplisafe. However, we do not install, wire, or maintain proprietary systems like ADT or Vivint.

Q: Do you install Smart Home Products? Yes! We can help you design, integrate, and install a wide variety of smart home systems and devices to seamlessly automate your living or working spaces.

Pricing & Rates

Q: Do you have an Hourly Rate? Typically, no. We believe in complete transparency, so we prefer to review your project details upfront, assess the scope, and provide you with a clear, all-inclusive project cost before any work begins.

In rare, special circumstances, we may mutually decide on alternative terms, but you will always know the costs before we start—meaning no surprise fees.

Main Electrical Upgrade/Heavy Up

Thank you for choosing Setera Electrical Contractors LLC for your residential main electrical service upgrade, also known as a heavy up. We want to ensure that you understand the process, the benefits, and the risks involved in upgrading your electrical service. Please read the following information carefully, and feel free to ask any questions you may have.

? What is a residential main electrical service upgrade (heavy up)?

A residential main electrical service upgrade, or a heavy up, involves replacing the existing electrical service equipment, including the main breaker panel, the meter socket, and the electrical service cable, with new equipment that can handle more electrical load. This is necessary when the existing service is not able to meet the demands of the home’s electrical system, or when the home is being renovated or expanded.

? Why might I need a Heavy Up?

Your home is experiencing frequent power outages, flickering lights, or other electrical issues.
You are planning to add new appliances, such as a central air conditioner, an electric vehicle charger, or a hot tub, that require more electrical capacity than your current service can provide.
You are renovating your home or adding a new room or addition that requires additional electrical circuits.

? What are the benefits of a Heavy Up?

Increase the safety and reliability of your home’s electrical system.
Improve the performance of your electrical appliances and devices.
Increase the resale value of your home.
Allow you to add new appliances or expand your home without worrying about electrical capacity.

? What are the risks of a Heavy Up?

A residential main electrical service upgrade involves working with high-voltage electrical equipment and should only be performed by a licensed and insured electrical contractor. If the work is not done properly, it can result in electrical shocks, fires, or other hazards. To minimize the risks, make sure that your contractor:

Is licensed and insured in your state.
Has experience with residential main electrical service upgrades.
Follows all local codes and regulations.
Obtains all necessary permits and inspections.
Provides a written warranty for the work.

? How much does a Heavy Up Cost?

The cost of a residential main electrical service upgrade depends on several factors, including the size and type of your home, the existing electrical service equipment, the amount of new equipment needed, and the complexity of the installation. We can provide you with a detailed estimate after we have assessed your home’s electrical system.

? What is the Timeline/Process of a Heavy Up?

Initial Assessment: An electrician will first assess your current electrical system and determine if you need a heavy up. This usually takes about 1-2 hours.
Permitting: Depending on your city or town’s regulations, you may need a permit to upgrade your electrical service. Permitting can take anywhere from a few days to a few weeks, depending on the local government’s processing time.
Utility Company Approval: Typically work can begin before the utility company in your area will need to approve the heavy up. After the county passes the inspection, this is when the Power company process begins and can take anywhere from a few days to a few weeks. But there are exceptions in which utility approval will be needed before the work has begun.
Scheduling: Once the necessary permits and approvals are in place, your electrician will schedule a date for the heavy up. This can take a few days to a few weeks, depending on their availability.
Heavy Up Installation: The installation process typically takes 1-2 days, depending on the size and complexity of the upgrade.
Inspection: After the installation is complete, an inspector will come to check the work and ensure that everything is up to code. This can take a few days to a week.
Final Approval: Once the inspection is passed, your utility company will give final approval and switch your power over to the new electrical service. This typically takes a few days to a few weeks.

Overall, the entire process of upgrading a residential main electrical service can take anywhere from 2-8 weeks, depending on various factors such as permitting and inspection times.

Contact Us for Professional Electrical Solutions and Detailed Answers

If you have additional questions about our electrical company services, installation processes, or need advice on your next project, don’t hesitate to reach out. Setera Electrical Contractors LLC is here to provide honest, knowledgeable answers you can trust. Contact us by phone at (240) 720-7000 or email seteraelectric@gmail.com to discuss your specific electrical needs and schedule a consultation. Our office is located at 1296 Cronson Blvd #3135, Crofton, MD 21114. Experience the difference of working with a team dedicated to your safety, convenience, and satisfaction.